We Take Trust Seriously
Security, privacy, reliability, and transparency are foundational to Macneil AI Agents. Learn about our security posture, compliance roadmap, and privacy commitments.
Security Posture Summary
Target Uptime SLA
99.9%
Encryption
AES-256 + TLS 1.3
SOC 2 Type II
In Progress
Penetration Testing
Annual
Platform Status
Current Status: All Systems Operational
Last incident: No incidents in the last 90 days
Compliance Roadmap
| Compliance Standard | Status | Expected Timeline |
|---|---|---|
| SOC 2 Type II | In Progress | Expected Q3 2025 |
| ISO 27001 | Planning | Expected Q1 2026 |
| GDPR Compliance | Implemented | Live |
| CCPA Compliance | Implemented | Live |
| HIPAA BAA | Available | Enterprise only |
Privacy Commitments
Your Data Is Yours
We never train models on your data. Your information is always your own, never used for our own AI development or improvement.
Data Minimization
We collect only what's necessary to operate the platform. No tracking pixels, no unnecessary analytics, no data hoarding.
Right to Export
Download all your data at any time in standard formats (JSON, CSV). Your data belongs to you, and you can take it with you.
Right to Deletion
Request full data deletion at any time. We'll purge all your data within 30 days (unless legally required to retain).
Transparent Subprocessors
Full list of third-party vendors and subprocessors available in our DPA. No hidden partnerships, no surprise data sharing.
Request Security Documentation
Need SOC 2 reports, penetration test summaries, security questionnaires, or our Data Processing Agreement? Fill out the form below and we'll send you what you need.
Questions About Security?
Reach out to our security team directly. We respond to all inquiries within 24 business hours.
Contact our security team:
[email protected]