Acceptable Use Policy

1. Permitted Uses

You may use Macneil AI Agents for lawful business purposes, including:

• Building and deploying AI agents for legitimate business operations
• Customer service and support automation
• Business process automation and workflow optimization
• Data analysis and business intelligence
• Document processing and information retrieval
• Training and development of internal systems

2. Prohibited Activities

You may not use Macneil AI Agents for any of the following purposes:

Illegal Activities

• Violating any applicable laws, regulations, or court orders
• Engaging in fraud, money laundering, or financial crimes
• Distributing copyrighted, trademarked, or proprietary content without authorization
• Creating counterfeit documents or forged credentials
• Facilitating unauthorized access to systems or data

Harmful Content

• Generating content that harasses, threatens, or intimidates individuals
• Creating hate speech, discriminatory, or abusive content
• Producing malware, viruses, or other malicious code
• Generating content that exploits or endangers children
• Creating content that promotes violence or illegal activities

Privacy and Security Violations

• Attempting to gain unauthorized access to systems or accounts
• Collecting personal data without proper consent
• Circumventing security measures or access controls
• Using the service for phishing, social engineering, or impersonation
• Extracting or scraping data beyond authorized use

Competitive and Commercial Misuse

• Competitive benchmarking or reverse engineering
• Reselling or redistributing the service without authorization
• Using the service to develop competing products
• Excessive API usage that impacts service for others
• Using the service for unsolicited marketing or spam

3. Responsible AI Use

When using AI agents on our platform:

• Ensure agents operate within intended parameters and scope
• Implement appropriate human oversight for critical decisions
• Monitor agent outputs for bias, errors, or harmful content
• Maintain transparency with end-users about AI involvement
• Comply with all applicable AI governance regulations
• Regularly audit agents for performance and compliance

4. Content and Data Responsibilities

You are solely responsible for:

• All content and data you input into the service
• Ensuring you have proper authorization to use all data
• Maintaining appropriate access controls and security
• Complying with data protection laws (GDPR, CCPA, etc.)
• Regular backup and archival of critical data
• Obtaining necessary consents for personal data processing

5. Rate Limiting and Resource Use

To ensure fair service for all users:

• Respect published API rate limits and quotas
• Optimize requests to minimize unnecessary API calls
• Implement appropriate caching and batching strategies
• Do not attempt to bypass or circumvent rate limits
• Contact us if your legitimate needs exceed standard limits

6. Enforcement and Consequences

Violations of this policy may result in:

• Temporary or permanent suspension of account access
• Removal of specific agents or deployments
• Data deletion or preservation for legal purposes
• Reporting to relevant law enforcement authorities
• Civil or criminal liability as applicable

7. Reporting Violations

If you discover a violation of this policy or suspect misuse of the platform, please report it immediately to [email protected] with relevant details. We take all reports seriously and will investigate promptly.

8. Policy Updates

We may update this Acceptable Use Policy periodically. Material changes will be communicated to account holders. Continued use of the service following updates constitutes acceptance of the revised policy.

9. Contact

Questions about this policy? Contact us at [email protected]